You can reach us via the contact form below.
PLEASE NOTE: Unfortunately, there may be delays in responding to your request as the volume of requests may vary. We kindly ask you to have some patience and apologize for the inconvenience. However, we respond to every e-mail we receive. If you have additional questions regarding an e-mail you have sent us, please respond to the auto-reply which you have received. It will be easier for us to match your requests then, and you will receive an answer more quickly.
Please contact the Campus Management hotline for all questions relating to IT services, such as resetting passwords and using the University’s temporary emergency email system.
Student Info Services in the Office of Student Affairs will be present with the Undergraduate Admissions, Bachelor International, and Graduate Admissions teams to answer questions about:
Office hours for questions about your bachelor’s studies
Monday, Tuesday and Thursday, 9:00-11:00
over zoom: https://tu-berlin.zoom.us/j/63556703293?pwd=bElKSmR2UXp2cFIxdE9EZk5mVk85Zz09
Further options for joining:
Meeting-ID: 635 5670 3293, password: 445566
Numbers to join by phone: https://tu-berlin.zoom.us/u/cerBQcfHNx
Office hours for questions about your master’s studies
Monday, Tuesday and Thursday, 9:00-11:00
over zoom: https://tu-berlin.zoom.us/j/2668302561?pwd=N2dmU29lYWhTTmhNOFZtVmpJNVVXUT09
Further options for joining:
Meeting-ID: 266 830 2561, password: 778899
Numbers to join by phone: https://tu-berlin.zoom.us/u/cbPtvrMKGb
We will individually invite you to a preliminary meeting room from this online waiting room. In the preliminary room, you will be greeted by a moderator who will briefly discuss your concern with you before sending you to a further room to speak with an advisor if needed.
Currently there are long waiting times. So please stay in the waiting room until you are invited by us!All enquirers who dial in by 11 a.m. will also be processed.
To mitigate the impact of the Covid-19 pandemic on your studies, the Berlin House of Representatives has decided that standard periods of study will be extended by one semester for all students enrolled for summer semester 2020, winter semester 2020/21 and summer semester 2021 and who did not take a semester’s leave.
A certificate about the change of the regular study period due to the Covid 19 pandemic ( "Bescheinigung über die Änderung der Regelstudienzeit aufgrund der Covid-19-Pandemie") you can find here.
You can present this together with your current enrollment certificate if required to provide proof to official offices that your standard period of study has not yet expired.
Have you used an incorrect purpose for the paymant?
Please write us an e-mail with the correct data and the one you used incorrectly. We will then forward your request to the accounting department. Please note that manual correction takes time and we cannot say how long it will take in your case. Please use the keyword "Überweisungsfehler" in your mail.
You have transferred too little?
Please transfer the missing amount as soon as possible. The payment will take at least 3-4 days to be seen as "fulfilled" in your portal, even with a real-time transfer. When your payment is received, the amount in your payment summary will initially be 0.00. However, it may take one to two days for the status in "Enrollment and Re-enrollment" in your portal to change to "fulfilled" as well. Only when this is the case will you also find your enrollment certificate in "Bescheide und Bescheinigungen" in your tuPORT. Please note that if you pay too late, you will have to add a late fee, which will increase the amount by €19.94.
If payment has been received too late or documents have not been uploaded in time, it is possible that you will be exmatriculated ex officio. There will also be the possibility to make a request for goodwill by 15 November 2021. You can find information about this here.
Please check this website for further information about the student ID.
Status of application for a master's program here.
Status of application for a bachelor's program national (prospective students with a German higher education entrance qualification) here.
Status of application for a bachelor's program international (prospective students with an international higher education entrance qualification) here.
Once you received an admission for a program at TU Berlin, we will give you access to your personal TUB account (tuPORT) for the enrollment. There you upload all required documents for enrollment. Please note that you have to upload all required documents and transferre the semester fee until the enrollment deadline. It will take some time to process the documents, so documents may be rejected after the deadline. Therefore, you are not fully enrolled by the deadline, but when all documents have been reviewed and approved. Therefore, please check your tuPORT for changes daily until you are successfully enrolled.
If all documents in the corresponding degree program have been fulfilled in the "Enrollment and Re-enrollment" app, you can download in tuPORT a certificate of enrollment. Please note that you have to set the filters first. You can find out how to do this here.
Please send your Application for Recognition of Previously Obtained Credits (Part A) together with all necessary documents in electronic form (by email) to the relevant examination board. The board will then make its decision and communicate this to you digitally. You can then upload this via tuPORT. If the document is not stamped by the examination board, please also upload the letter (email) from the examination board.
You can find further information regarding the recognition of credits here.
All essential information concerning visiting students can be found here.
All essential information concerning guest auditors can be found here.
You can find details regarding current goodwill arrangements for students who, due to circumstances beyond their control, were unable to provide proof of successful completion of their bachelor’s degree by the end of summer semester 2021 here.
You can obtain officially certified copies of documents issued by TU Berlin from the Office of Student Affairs. Transcripts and degree certificates from TU Berlin can be submitted for certification to the Examination Office. Please send the original documents, application for certification, as well as proof of payment by post or email to the relevant exam team.
You can find an overview of updated past selection cut-off criteria here.
Due to current circumstances, face-to-face office hours are canceled until further notice. However, we are still available to help you.
Please refer to our website for general information relating to applications, admission, enrollment and other administrative aspects.
If you have a question relating to your personal situation which is not covered by our website, please write us via our contact form. We will get back to you as soon as possible. You can also contact us by telephone.