I A - Office of Student Affairs
I A - Office of Student Affairs


Important current information

For newly enrolled students at TU Berlin

Good news for newly enrolled students: Effectively immediately, you can once again request your student ID (campus card) including the Semesterticket (VBB ticket ABC) and upload a photo for your student ID when activating your IT account. Due to a cyberattack on the University's IT systems, this was previously not possible.

To avoid error messages or delays while printing your student ID card, please pay close attention to photo requirements in tuPORT. The photo should have a neutral background. Therefore, please use a photo that is also suitable for an identity card. If you do not have a recent photo, you can also use a selfie taken with your smartphone. Please make sure that your face is not covered by objects or similar.

From now on, all student IDs incl. semester ticket (VBB-Ticket ABC) will be sent by post. If you have used an address in a foreign country in tuPORT, we will not send your student ID by post. In this case, please write us an e-mail.

Have you lost your student ID?

You are a student at the TU Berlin and have lost your current student ID? Please send us an e-mail with a photo and the following information: reason for your concern (loss/defect), first name, last name, date of birth, matriculation number, course of study, degree objective (e.g. Bachelor, etc.) and a proof of payment of 16 euros. The 16 euros are payable exclusively by bank transfer to the following TU Berlin account:

Berliner Volksbank
IBAN: DE69 1009 0000 8841 0150 03

Additionally, please provide your TU Berlin mail address, as we can only reply to this mail address. If you do not have access to the TU-Berlin account, we ask you for an official proof of your person in order to match the data.

The photo should have a neutral background. Therefore, please use a photo that is also suitable for an identity card. If you do not have a recent photo, you can also use a selfie taken with your smartphone. Please make sure that your face is not covered by objects or similar.

You will receive an email from us with further information once your student ID incl. the VBB ticket ABC is ready to be picked up from the University.

I think my student ID might not be working - what should I do?

It can happen that your ID is defective through no fault of your own. If your Semesterticket could not be read electronically during an inspection, you will receive a receipt with a transaction number from the respective transportation company. Your student ID will not be confiscated.

Please contact the TU Berlin's responsible office for student ID cards by e-mail as soon as possible (within one week). Should your card be defective, you will receive information how to get a new card free of charge. Please send a photo of your current card plus the receipt from the transportation company with the transaction number by e-mail.

You yourself are required to provide proof of a valid ticket to the transportation company as soon as possible. As a rule, you will need to present a photo of your newly issued student ID as well as your current enrollment certificate when doing so. TU Berlin will not contact the transportation company on your behalf. Please see here for relevant contact forms:

  • BVG
  • S-Bahn Berlin 
  • DB Regio
  • Other transportation companies: Other transportation companies do not provide contact forms for this issue. Please use general contact forms, or email addresses and other contact options provided. Please see the websites of the relevant transportation companies for further details.

You have changed your Name and you need a new student ID?

If you have applied for a name change, then you must apply for a new student ID and you can change your e-mail-address.

To do this, please write us an e-mail with the following content: Reason for reissuing the student ID (name change), matriculation number, your name before name change, your name after name change and a photo of yourself (according to the above specifications) and if you want to change your e-mail-address your new desired e-mail-address (if available). The application for the student ID in case of data change is free of charge for you. Please note: The old student ID will be not valid any more after applying for the new student ID.

You have newly enrolled at TU Berlin before the winter semester 2021/22 and have not yet collected your requested student ID card?

In this case, your student ID has been stored and you can pick it up at TU Berlin. Please write us an e-mail with the following information: first name, last name, date of birth, matriculation number, degree programme and prospected final degree (e.g. Bachelor, etc.).

Picking up the vaccine sticker

The vaccine sticker can be collected at the following times:

  • each Monday, Tuesday and Thursday from 9:00 to 15:00

Pick-up location: TU Berlin, Main Building, coatroom opposite the Audimax, Straße des 17. Juni 135, 10623 Berlin



In summer semester 2019, TU Berlin introduced the new student ID (campus card) with a new type of Semesterticket.

The new plastic card has an integrated e-ticket, your Semesterticket or public transportation pass. The Semesterticket serves as your "fahrcard" - the personal subscription transportation pass of the VBB (the public transportation authority of Berlin-Brandenburg).

The old IDs are no longer valid as of 01.04.2019.

New students: After successfully enrolling, you can upload a photo to your TUB account (tuPORT) and initiate the creation of your student ID. If you have a German address, the ID will be sent to you by mail. The integrated Semesterticket will already be activated, but is only valid from the first day of the semester, not before.

If you re-register before the deadline, the ticket on the card is re-activated for the relevant semester. Should you wish to be exempted from the Semesterticket or terminate your enrollment, the ticket will be automatically deactivated from the relevant date.

In the event of loss, both the Semesterticket and ID will be automatically deactivated once a new ID has been requested and created.

Your public transportation pass is invalid once your enrollment has been terminated. It can no longer be activated with this student ID. If you take public transportation, you will be riding without a valid ticket. In case of a ticket inspection, you will have to pay a fine.

The ID's validity (e.g. for student discounts) can either be read via the QR code on the card or demonstrated by presenting your current enrollment certificate (we recommend the latter).

What is the Semesterticket?

The Semesterticket is your public transportation pass for Berlin (fare zones A, B, and C). It is valid for one semester after you have successfully enrolled or re-registered (check re-registration status in tuPORT).

Your student ID with integrated Semesterticket serves as your travel pass.

Exemption from the Semesterticket

An application for exemption from the Semesterticket fee can only be submitted online via tuPORT.

 The application via tuPORT is only valid for the following reasons:

  • Degree program (further educational master's program or PhD studies)
  • Holiday semester
  • Part time studies

In other special circumstances, you can submit an application for exemption from the Semesterticket fee to the Semesterticket Office directly. More information is available on the application for exemption.

Application deadline: The application for exemption has to be principally submitted until the deadline for re-registration. If you first enroll at TU Berlin, please submit this application in parallel to you enrollment.

Please only submit this form only once in a semester and not in the Office of Student Affairs and the Semesterticket Office in parallel.


Recall of the exemption from the semester ticket

If you want to recall the exemption from the semester ticket during the current semester, you can inform us by e-mail. But beware: You will have to (re-)pay the semester ticket in full. In addition, you need to apply for a new student ID. The reissue of the student ID is necessary and you need to pay for it because the semester ticket (e-ticket) cannot be reactivated on your student ID within this semester.

If you have submitted an application for exemption to the General Students’ Committee (AStA), which was approved, you must contact the General Students’ Committee (AStA) and withdraw your application there. Please also send us the confirmation of the withdrawal of the semester ticket exemption by e-mail.

Please transfer the full semester ticket amount to the TU Berlin account. You can find the reason for payment and the bank details of the TU Berlin in the app "Zahlungsverkehr" (Payment overview) in your tuPORT. A transfer is of course no longer necessary if you have already paid the full semester ticket amount for re-registration and have not yet applied for a refund for it via tuPORT.

As soon as the full semester ticket amount has been credited to your TU Berlin account and, if applicable, we have received confirmation from the semester ticket office by e-mail, please wait for our confirmation before applying for your new student ID card in your tuPORT. You can find more information about the reissue of the student ID here.

Reimbursement after delayed enrollment

If your enrollment at TU Berlin was delayed, you may be entitled to a partial refund of your Semesterticket. Further information about a possible refund can be found in the payment app in tuPORT. Please note that only full months can be reimbursed.

You must request the reimbursement via tuPORT. Do NOT submit an application for exemption from the Semesterticket due to delayed enrollment.

Subsidizing the Semesterticket fee

You can apply to the General Students’ Committee (AStA) to receive a subsidy for the Semesterticket fee. You need to be able to demonstrate when doing so that payment of the fee would cause you considerable hardship.

Exmatriculation: Refund

Information about the refund can be found here.

Organization name Office of Student Affairs
Virtual office hoursMon, Tue and Thu 9-11

  • Marker  Campus Center
  • Marker  Semester Ticket Office