Welcome to TU Berlin’s Office of Student Affairs
We are happy to assist with all questions about applying, admissions, enrollment, and student administration services.
On the page Current Information, we regularly publish important updates about services and other relevant topics.
We know that the extensive information available, can make it hard to determine whom you have to contact with your questions.
The Academic Advising Service has created a video offering a short overview of the different advising services at TU Berlin.
Questions about re-registration, your student ID, leave of absence, termination of studies, and more?
On our page Topics A-Z we have compiled a list of keywords to help you quickly find the information you need. Learn how and when to submit applications and requests, how to re-register, and more. If you cannot find the information you need, we are happy to help!
Are you experiencing difficulties using tuPORT or have used all your TANs?
Campus Management (ZECM) is your point of contact if you require assistance with technical issues, receive an error message when using TU Berlin applications, or have questions about requesting and using the University’s IT services.
Questions about certificates, such as the certificate of academic good standing?
The Examination Office can help! It offers its own virtual office hours via Webex. Links to the meetings can be found here. Make sure to select the right degree program!
Questions about studying
If you’re still uncertain which degree program you should apply for, we recommend making use of the Academic Advising Service’s office hours. Under StudienberatungAtHome the Academic Advising Service team has compiled online events, videos, tutorials, and infotalks with detailed information and tips for choosing a study program and ensuring smooth and successful studies.
Are you having doubts about your choice of degree program? Course Guidance for the degree programs can answer questions about study content as well as help you get started during your first semester. Contact details are available on each study program website.
Email inquiries
You can reach us via the contact form below.
PLEASE NOTE: Unfortunately, there may be delays in responding to your request as the volume of requests may vary. We kindly ask you to have some patience and apologize for the inconvenience. However, we respond to every e-mail we receive. If you have additional questions regarding an e-mail you have sent us, please respond to the auto-reply which you have received. It will be easier for us to match your requests then, and you will receive an answer more quickly.
Please contact the Campus Management hotline for all questions relating to IT services, such as resetting passwords.
By submitting your request, you agree that your request and personal data specified therein may also be forwarded to other offices of the TU Berlin if this is necessary for processing.
In-Person office hours
Welcome to the TU Berlin Campus Center!
We offer in-person office hours on Tuesdays from 9 to 12:00 by appointment.
You can make an appointment with Undergraduate Admissions or Graduate Admissions using our appointment planner.
Please take note of the following!
In almost all cases we can help you much faster and better in our Zoom office hours. Please understand that in these cases we will be unable to help you in person and will ask you to contact us with your concerns via Zoom. This applies in particular to questions about applying and enrollment as well as applications submitted via tuPORT.
We kindly ask you to inform yourself in advance about your request on the A-Z topic pages and bring all the necessary documents or applications to your appointment. Unfortunately, we cannot process incomplete applications on site.
Appointments are not required for the following services. You can speak with staff at the Campus Center desk directly:
- Submitting your application to have TU Berlin documents officially certified. Only complete applications will be accepted. Further information can be found on the application. You will receive an email when your documents are ready for pick-up.
- Issuance of a temporary transportation pass (until 31.05.) To receive a temporary transportation pass, please print the “Vorläufige Fahrberechtigung” form found in tuPORT. This is only valid once you have the corresponding sticker, which you can collect from the Campus Center.
Please note that you are required to wear an FFP2 mask when on the TU Berlin campus, including during face-to-face office hours.
If you are unable to keep your appointment, please cancel in good time.