You can use the Primo Knowledge Portal on all standard terminal devices, including those with smaller screens such as tablets or smartphones.
The Primo Knowledge Portal is regularly updated to meet the latest technical standards. In some cases, using an outdated web browser can lead to display or technical errors. Please also consider that using an outdated web browser can pose a serious security risk. For this reason, it is advisable to regularly update your browser. You should be able to use the Primo Knowledge Portal together with the latest stable versions of the following browsers without issue:
Browser cookies are required to manage your session in the Primo Knowledge Portal. While you can conduct a search without cookies, many other functions will not be available to you (e.g. logging in and managing your personal information, renewing loans, tailoring searches, etc.). A session cookie is only valid for the duration of your session or until you log out or close your browser. For further information about cookie settings, please refer to the documentation for your web browser.