Ordering
Books which are very old, valuable, or infrequently borrowed are kept in the closed stacks.
You can order these items or submit a request to view them via the Knowledge Portal Primo even without library card. Detailed instructions for ordering items can be found in our search tips.
It is not possible to order items from the Open Access Area (1st-3rd floors of the Central Library, textbook collection, and department libraries). These items can only be directly borrowed from the respective library.
You will receive an email with collection details once your ordered items are ready.
Reserving
You can reserve loaned items online in the Primo Knowledge Portal. Detailed instructions for reserving items can be found in our search tips.
You will receive an email with collection details once your reserved items are ready.
Collecting
| What? | Where? |
|---|---|
| Loanable books from the Central Library (closed stack orders, reservations for loaned books) | Self-service collection area on the ground floor of the Central Library |
| Reserved items from the department and special libraries | Collection from the holding library |
| Non-loanable items (reading room orders), Rare books, non-loanable interlibrary loans | Information desk on the 3rd floor |
| Loanable inter-library loans and audiovisual media | Circulation desk in the Central Library |
Further information about the self-service collection area
How do I find my order in the self-service collection area?
Do I still need to check out books I collect from the self-service collection area?
How long do I have to collect books that I ordered?
In addition to books, I ordered CDs and DVDs. Will these also be in the self-service collection area?
