University Library
University Library

Coronavirus: FAQs on Current Services

You can find answers here to frequently asked questions.
Last updated: 11.06.2021

Use of Study/Work Places

I would like to study/work in the library. What are the current rules and when is the library open?

At the moment, study spaces can only be used by members of TU and UdK during opening hours with a prior reservation. In addition to the Central Library, you can also use the study spaces in the Physics Department Library, Mathematics Library, the Economics and Management Library (DBWM), and the Library of the Center for Research on Antisemitism (ZfA).

Please note that to use a study space, you must fulfill one of the following conditions:

  • Proof of a negative test no more than 24 hours old. Currently only rapid tests and PCR tests are accepted and not self-tests.
    Testing options at TU Berlin

  • Proof of complete vaccination with the final vaccination administered at least 14 days ago

  • Proof of recovery from the coronavirus: A positive PCR test result that is at least 28 days and no more than six months old

  • Proof of a positive PCR test older than six months as well as at least one vaccination from more than 14 days ago

 

Central Library opening hours:

  • Monday – Friday, 10–24:00; Saturday, 12–24:00. For now, these extended opening hours only apply until the end of the summer semester on 30 September 2021 and are made possible by special funding from the Berlin Senate Chancellery for Higher Education and Research.

  • It is only possible to borrow and collect items Monday to Friday from 10 until 20:00 and Saturday from 12 until 16:00.

  • Please note the different opening hours of the open stacks for journals (ZFM): Monday – Friday: 10–19:30; Saturday, 12–16:00.

  • Please also note that the library will be unstaffed after 20:00 and that services will be limited.

Reserving a study space

  • You must reserve a space using our booking system before entering the library. Reserve a space

  • Your reservation is valid for the entire booked period. It will not be cancelled if you arrive later or do not come at all. 

  • Please cancel your reservation if you are unable to use it.

  • Study places for the Library of ZfA can be reserved by e-mail.

Available study spaces

  • Due to current health regulations, only a limited number of study spaces are available.

  • You may only use designated study spaces. Designated computer workstations are also available for use. 

  • Group work is not permitted. Group study rooms, parent-child rooms, and lounge areas remain closed.

  • Special and department libraries: You can reserve a space in the Mathematics Library, Economics & Management Library (DBWM), and Physics Library using the central booking system. Study places for the Library of ZfA can be reserved by e-mail.

Do I need a library card to reserve a space?

Yes, you need a library card or your TU Berlin student ID to reserve a study space. If you are a member of TU Berlin or UdK and do not yet have a library card, please request one using our online form.

Which spaces can I reserve and use in the library?

As long as you observe distancing regulations, you can use any designated study spaces (table with chairs) on the reserved floor of the Central Library. You can also book a study space in TU Berlin’s department and special libraries using the central booking system. Study places for the Library of the Center for Research on Antisemitism (ZfA) can be reserved by email. 

I just booked my 7th appointment and received a message that I had reached the reservation limit. However, 8 appointments are allowed. What happened?

It is possible that you are either still in the library or just left but did not check out. In this case, your booking is still active. You must either check out or wait until you are automatically checked out the following day to book another appointment.

What are the hygiene rules in the library?

For the purpose of infection tracing, your user ID will be scanned upon entering and leaving the building. If necessary, we are required to provide the health department with visitor information. All recorded data will be deleted after four weeks. Here, you can find the hygiene concept for all TU Berlin University Library locations.

  • Due to these additional measures, please plan extra time when arriving and leaving the library.

  • Thoroughly wash or disinfect your hands after entering the library.

  • You are required to use a basket with a color matching your reserved floor while in the library.

  • Please observe distancing regulations (at least 2 meters) in all areas of the library as well as the distance markers at the Circulation and Information desks.

  • You are required to wear an FFP2 mask at all times when visiting the library, including when at your study space.

Is it possible to scan, copy, or print?

Yes, you can use the Copy Center (1st floor of the Central Library) under observation of the hygiene regulations. It is currently only possible to save scans to a USB stick. You can then print from the USB stick using the copy machines.

  • Central Library: A reservation for a study space is not required to use the Copy Center. If you would like to top up your printing account in cash, staff are available Monday and Friday from 14 until 16:00. 

  • Physics Department Library: Limited use of devices is possible.

  • Mathematics Library: Scanning and printing are possible without a reservation. It is not possible to top up your printing account using your MensaCard (Print@Campus). 

Do I need to bring my own device (laptop or tablet)?

Yes, please use your own hardware. A limited number of computer workstations are available. However, for hygiene purposes, we ask that you use your own devices if possible. Extension cords and other equipment cannot be borrowed currently. Eduroam and VPN are also unavailable. (Information about restrictions to IT services at TU Berlin)

Can I borrow books I find while browsing the shelves?

Yes, the self-issue machines located on the ground floor of the Central Library can be used Monday to Friday between 10 and 20:00 as well as Saturday between 12 and 16:00 to borrow items from floors 1-4. Visitors who have a reservation or are collecting orders or returning books to the Physics Department Library can also take books from the shelves. 

Borrowing and Returning Items for all Users

How can I borrow items?

You require a valid library card or TU student or employee ID to enter any of the libraries. You may also enter the building if you are collecting your new library card. Please bring the confirmation email with you.

The TU Berlin and UdK holdings (Fasanenstraße 88) located in the open access area can be borrowed as long as they are not part of the non-lending collection. Items for loan from the closed stacks must first be requested via the Primo Knowledge Portal. You can also borrow book locker keys from the Circulation Desk on the ground floor at Fasanenstraße from Monday to Friday, 10 to 20:00 and Saturday, 12 to 16:00.

Items for loan from the holdings of the Architecture and Art Studies Department Library as well as the Economics and Management Library (DBWM) must also first be requested in the Primo Knowledge Portal. You can then collect them from the respective location. You can take items directly from the shelves in the Physics Department Library and Mathematics Library. To minimize your stay in the library, we recommend requesting the items beforehand in the Primo Knowledge Portal.

TU members can also continue to submit scan requests for articles from our print journal holdings or books.

When can I collect and borrow my ordered items or return books?

TU and UdK University Libraries in the VOLKSWAGEN-Haus (Fasanenstr. 88) 

  • Collection and borrowing: Monday to Friday, 10-20:00 and Saturday, 12-16:00
  • Return: during opening hours

Architecture and Art Studies Department Library

Physics Department Library

Economics and Management Library (DBWM)

Mathematics Library: Monday to Friday, 9-21:00 as well as Saturday, 10-18:00

Library of the Center for Research on Antisemitism (ZfA) (only on-site use): Monday to Wednesday, 9:30-15:30

How will I know when my order is ready?

Once your order is ready in the for pick-up, you will receive an email explaining how and where to collect your items . You cannot collect your ordered items until you have received this email. Please note that your ordered items are only available for collection for 5 days.

My loaned items are due soon. Can I renew them? Is there a fee?

You can renew all loaned items in your library account (sign in with TU or UdK login) as long as they have not been requested by another user and are not an inter-library loan. 

Effective 1 February 2021, it is also possible to renew book locker keys.

If you do not return an item by the due date, you will be charged in accordance with our fee regulations.

How can I return books?

When returning items to TU and UdK University Library at Fasanenstraße, you must use either the self-return machine or the anonymous return box (for AV media and inter-library loans) in the foyer. Items from the department and special libraries may also be returned here or to their holding library. If needed, the self-return machine can print a receipt. You will be issued a receipt via email for items placed in the return box once we have processed your return. Book locker keys must be returned to the Circulation Desk on the ground floor (Monday to Friday, 10-20:00 and Saturday, 12-16:00). Items can be returned to Fasenenstraße during opening hours. You must present your library card to enter the building. Please note that the opening hours of the department and special libraries may differ.

Alternatively, you can return all items via post. The date we receive the items will be recorded as the date of return. You are liable for any loss or damage (see Section 16 (3) General Regulations of Use). Once we have processed your return, you will be emailed a receipt. If returning items by post, please send them to the following address:

 

Technische Universität Berlin
Universitätsbibliothek
z.Hd. Leihstelle
Fasanenstr. 88
(im VOLKSWAGEN-Haus)
10623 Berlin

What do I need to know when entering the building?

You must show your library card to be permitted entrance to the building. You are required to wear a FFP2 mask. Please ensure that you keep sufficient distance from others. Sanitizer will be provided. Please do not visit the library if you show symptoms of a cold or feel generally ill. Please also note that for the collection, lending and return of library resources at the joint location of the University Libraries of TU and UdK in the VOLKSWAGEN-Building (Fasanenstr. 88), a maximum of 25 persons may enter the building at the same time. Please plan accordingly.

I have lost a book from the TU University Library. What can I do?

You report the loss using our online form "Lost a book?". If you have any questions, please contact leihstelle(at)ub.tu-berlin.de.

I have other questions about the borrowing service. Who should I contact?

Please send an email to leihstelle(at)ub.tu-berlin.de.

Further access to library resources

What other possibilities do I have as a TU member to supply myself with library resources?

E-Books and E-Journals

Use our electronic resources such as e-books and e-journals. As a member of TU Berlin, you can also retrieve these from home via VPN Client.

Search for them in the Primo Knowledge Portal. Using the new filter "media type" in the results list, you can quickly access electronic resources.

In our e-tutorial "How can I access e-books" we show you how to search for e-books quickly and efficiently.

Free electronic resources

Many publishers have reacted to the coronavirus crisis and are making articles, journals and e-books temporarily available on their platforms. Our Access to Free Electronic Resources  page lists these offers and other free e-resources.

Resources that are not available online

You can request journal articles and chapters from books that are only available in printed form in the Central Library via Electronic Copy Delivery Service. This service is free for all TU members.

For resources not available at TU Central Library, use our free of charge Express Delivery Service. It also applies to journal articles and scans of book chapters. TU staff can place 50 orders per month, TU students up to 10 orders.

TU members can also order books and journal articles from other libraries free of charge via interlibrary loan.

How can I use reference materials on site?

Reference materials on site

In justified exceptions (such as for a final thesis), TU and UdK members as well as other users with a valid library card can view items in the Central Library in the non-lending collection on site. Please use our registration form and include which items you would like access to and why. We will contact you to arrange further details and an appointment. At the moment, appointments are offered Monday to Friday from 10 to 16:00. In the Architecture and Art Studies Department Library, from Monday to Friday from 12-18:00, on-site use is currently only possible for one person at a time.

You can submit a scan request for journal articles and book chapters which are only available in print in the Central Library, Architecture and Art Studies Library, Physics Department Library, Economics & Management Library, as well as the Mathematics Library. This service is free of charge for all members of TU Berlin.

 

Items not in stock

Please use our free express document delivery service for items not located in our holdings. You can also use this service for journal articles and book chapters. TU staff can submit 50 requests per month and TU students 10 requests.

Members of TU Berlin can also continue to order books and journal articles from other libraries free of charge using inter-library loan.

Can I search in databases at home?

In databases you can search for resources independent of the holdings of the TU libraries. Depending on the type of database you will find journal articles, standards, book chapters, books etc. in the form of bibliographic references or electronic full text.

TU members can access licensed databases via a VPN client. Available databases can be found via the Datenbank-Infosystem (DBIS) of the TU Berlin. To find relevant databases, use e.g. the subject overview or choose the "erweiterte Suche" (advanced search) and select "Volltextdatenbanken" (full text databases). 

I cannot access resources via VPN client. What should I do?

The current situation may require an alternative VPN access for accessing the electronic media. If you have problems accessing the library's electronic media, please use the server bib.vpn.tu-berlin.de.

Please write to info(at)ub.tu-berlin.de if you cannot access resources via this server.

I am not a TU member. What other possibilities do I have to access electronic library resources?

On our page Access to Free Electronic Resources you can find a collection of freely available resources, including special offers from publishers and libraries during the Corona crisis.

Books and journal articles that are neither printed nor available online in the holdings of the TU Berlin can be ordered via interlibrary loan.

I’d like to suggest a book or an e-book for acquisition by the library. Is that possible?

TU staff and students can use a form to suggest books for research, teaching and studies for items that are not in stock.

Library Card and Fines

Can I have a new card issued?

Yes, but registration is only possible via our online registration form

I have not received my TU student card yet. Can I already use the library?

No, TU students can only borrow items once they are enrolled and have received their student card. All first semester students should be enrolled promptly.

I lost my library card. What can I do?

Please notify the loss of your library card to leihstelle(at)ub.tu-berlin.de. If you would like to have a replacement library card issued, please fill out our registration form. A fee of 5 EUR will be charged for the replacement library card.

My library card is about to expire. What can I do?

Please fill out our registration form for renewal.

Will overdue fines be charged?

If loan periods are exceeded, a reminder will be issued for which a fee will be charged.

I have fees in my account. How can I pay them?

Fees can be paid at the pay machine in the joint lending desk of TU Berlin and UdK Berlin (location Fasanenstraße 88) or by bank transfer to the following account.

Beneficiary: Technische Universität Berlin
Bank: Berliner Volksbank
IBAN: DE69 1009 0000 8841 0150 03
BIC: BEVODEBB
Please add (important): Zweck 01101 4611 0011 51410000 [and your User ID Number (12 digits, starts with 1690...)]

Please note: It may take one to two weeks until bank transactions are processed and fines are cleared from your library account. Your books will not be automatically renewed by paying your overdue fees.

Interlibrary loans, delivery services, scanning requests

Are interlibrary loans still possible?

Yes, interlibrary loans are possible. All information on interlibrary loan can be found here.

What possibilities are there at the present time to have items sent to me? Can I order items via the Express Delivery Service?

You can order copies of journal articles and book chapters via the Express Delivery Service. TU staff can place up to 50 orders per month, TU students up to 10 orders per month. This service is free of charge. The service is available only for ordering journal articles and book chapters and not for borrowing books.

I would like to place a scanning request. Is that possible?

Yes. For articles from journals and for chapters from books that are only available in printed form in the Central Library, the Architecture and Art Studies Department Library, the Physics Department Library, the Mathematics Library or in the Economics and Management Library (DBWM), TU members can use the free Scanning Request Service. The desired articles will be scanned and made available for download for 14 days.

Publishing and Open Access

I would like to publish my approved dissertation. How can I proceed now? The scientific defence has already taken place.

Please choose one of the 3 publication forms according to § 9 of the Doctoral Regulations of the TU Berlin and then proceed according to the checklists on the website of the University Library's Dissertation Office. After successful publication you will receive a preliminary receipt for presentation in your Faculty Service Center. Please understand that the procedures currently take a little more time.

Are you still accepting applications for the Open Access publication fund?

The Open Access team is working from home and can continue to be reached. Applications for the publication fund will be accepted. However, please expect delays to invoice processing.

Book lockers and book trolleys

I still have (personal) items in my book locker/trolley. What has happened to them?

You can still access your belongings in your book locker/trolley. You can renew your book locker key as well as borrow items in your library account (TU or UdK login), as long as they have not been requested by another user.

If you do not yet have a book locker key, you can borrow one from the Circulation Desk on the ground floor of the Central Library during the hours listed above. Book trolleys can be borrowed at the Information Desk on the third floor.

Library tutorials

I would like to register for a library course or a personal appointment or I have registered for one. Are these still taking place?

Currently we only offer online courses. You can find all current courses and self-learning material under Library Courses & Learning Offers.

 

Contact & Further Information

Central Library

+49 30 314 - 76101

Address Technische Universität Berlin, Universitätsbibliothek, Fasanenstr. 88 (im VOLKSWAGEN-Haus)
10623 Berlin
Opening Hours
Mon–Fri10:00–0:00
Sat12:00–0:00
Sunclosed
Open Stacks for JournalsMon-Fri 10:00–19:30 / Sat 12:00–16:00
Borrowing itemsMon-Fri 10:00–20:00 / Sat 12:00–16:00

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