You can reach us via the contact form below.
PLEASE NOTE: Unfortunately, there may be delays in responding to your request as the volume of requests may vary. We kindly ask you to have some patience and apologize for the inconvenience. However, we respond to every e-mail we receive. If you have additional questions regarding an e-mail you have sent us, please respond to the auto-reply which you have received. It will be easier for us to match your requests then, and you will receive an answer more quickly.
Please contact the Campus Management hotline for all questions relating to IT services, such as resetting passwords and using the University’s temporary emergency email system.
Student Info Services in the Office of Student Affairs will be present with the Undergraduate Admissions, Bachelor International, and Graduate Admissions teams to answer questions about:
Office hours for questions about your bachelor’s studies
Monday and Thursday, 9:00-11:00
over zoom: https://tu-berlin.zoom.us/j/63556703293?pwd=bElKSmR2UXp2cFIxdE9EZk5mVk85Zz09
Further options for joining:
Meeting-ID: 635 5670 3293, password: 445566
Numbers to join by phone: https://tu-berlin.zoom.us/u/cerBQcfHNx
Office hours for questions about your master’s studies
Monday and Thursday, 9:00-11:00
over zoom: https://tu-berlin.zoom.us/j/2668302561?pwd=N2dmU29lYWhTTmhNOFZtVmpJNVVXUT09
Further options for joining:
Meeting-ID: 266 830 2561, password: 778899
Numbers to join by phone: https://tu-berlin.zoom.us/u/cbPtvrMKGb
We will individually invite you to a preliminary meeting room from this online waiting room. In the preliminary room, you will be greeted by a moderator who will briefly discuss your concern with you before sending you to a further room to speak with an advisor if needed.
Currently there are long waiting times. So please stay in the waiting room until you are invited by us!All enquirers who dial in by 11 a.m. will also be processed.
The Orientation Week held from 4 to 8 October 2021 has something for everyone, whether you are a first-semester student or returning to TU Berlin.
Further information you can find here: https://www.tu.berlin/go32838/.
We strongly recommend that all students take part of the introductory events, as many questions can be clarified there right at the beginning and at the same time you can make contact with other students.
The links to the introductory events can be found here.
The offer will be extended within the next weeks, so if you cannot find an introductory event for your study program yet, please have a look at the mentioned website later again.
If you have any questions about getting started in your degree program, you can always contact the student advisor. The contact details and further info about your study, can be found on the website of the respective study programs here.
If you have general questions about your studies, you can also contact the general student advisory service.
Have you used an incorrect purpose for the paymant?
Please write us an e-mail with the correct data and the one you used incorrectly. We will then forward your request to the accounting department. Please note that manual correction takes time and we cannot say how long it will take in your case. Please use the keyword "Überweisungsfehler" in your mail.
You have transferred too little?
Please transfer the missing amount as soon as possible. The payment will take at least 3-4 days to be seen as "fulfilled" in your portal, even with a real-time transfer. When your payment is received, the amount in your payment summary will initially be 0.00. However, it may take one to two days for the status in "Enrollment and Re-enrollment" in your portal to change to "fulfilled" as well. Only when this is the case will you also find your enrollment certificate in "Bescheide und Bescheinigungen" in your tuPORT. Please note that if you pay too late, you will have to add a late fee, which will increase the amount by €19.94.
If payment has been received too late or documents have not been uploaded in time, it is possible that you will be exmatriculated ex officio. There will also be the possibility to make a request for goodwill by 15 November 2021. You can find information about this here.
Issuances of a transcript of records via SAP are possible again. If uni-assist has rejected your application without a transcript of records, please contact us by e-mail. You can then also submit your certificate of achievement with the required credit points to this e-mail address by 15.09.2021.
Please note that this deadline ONLY applies to applicants who apply with the TU's own Bachelor of Physics.
Good news for newly enrolled students: Effectively immediately, you can once again request your student ID (campus card) including the Semesterticket (VBB ticket ABC) and upload a photo for your student ID when activating your IT account. Due to a cyberattack on the University's IT systems, this was previously not possible.
To avoid error messages or delays while printing your student ID card, please pay close attention to photo requirements in tuPORT. The photo should have a neutral background. Therefore, please use a photo that is also suitable for an identity card. If you do not have a recent photo, you can also use a selfie taken with your smartphone. Please make sure that your face is not covered by objects or similar.
You will receive an email from us with further information once your student ID incl. the VBB ticket ABC is ready to bepicked up from the University
If your student ID incl. the VBB ticket ABC is not ready for collection by 1 October 2021 (start of your ticket's validity), you have the option of a temporary transportation pass. As soon as you have paid the semester fee as part of enrollment and this has been booked, you can generate the temporary transportation pass in tuPORT.
Please print out the form for the temporary transportation pass (Vorläufige Fahrtberechtigung) in tuPORT. In order for the form to be valid, you require an additional sticker. You must collect this sticker from the University. Due to the measures in place to prevent the spread of the coronavirus, please, arrange an appointment in advance.
Don't forget to bring your printed temporary transportation pass on the day of your appointment.
The temporary transportation pass is only valid from 01.10.2021 and for four weeks from the date of issue.
You are a student at the TU Berlin and have lost your current student ID? Please send us an e-mail with a photo and the following information: reason for your concern (loss/defect), first name, last name, date of birth, matriculation number, course of study and degree objective (e.g. Bachelor, etc.). Additionally, please provide your TU-Berlin mail address, as we can only reply to this mail address. If you do not have access to the TU-Berlin account, we ask you for an official proof of your person in order to match the data.
The photo should have a neutral background. Therefore, please use a photo that is also suitable for an identity card. If you do not have a recent photo, you can also use a selfie taken with your smartphone. Please make sure that your face is not covered by objects or similar.
You will receive an email from us with further information once your student ID incl. the VBB ticket ABC is ready to be picked up from the University. Then send us an email with a proof of payment of 16 euros that you have transferred to the University Cashier (Universitätskasse).
Is your student ID damaged or not working the same rules as above apply but you do not have to pay the 16 euros to the University Cashier.
Please note: Students with a current student ID do not need the sticker for the temporary transportation pass. Your VBB ticket will be automatically updated after you pay the re-registration fee. You do not need to book a collection appointment.
Student IDs for newly enrolled students as well as the temporary transportation pass sticker can be collected at the following times by appointment:
Pick-up location: TU Berlin, Main Building, coatroom opposite the Audimax, Straße des 17. Juni 135, 10623 Berlin
You will receive an electronic admission ticket after registration. Please show it at the entrance.
The Student Affairs team is currently examining the numerous applications for enrolment in Bachelor's degree programs.
The enrolments are processed chronologically according to the date of receipt.
The date of receipt is the date when the enrolment form has been uploaded to the TUB account (tuPORT) AND the semester fees has been transferred to the TU Berlin bank account.
Depending on the volume of enrolments, it may take several days to process all enrolments for a given date of receipt.
If you have been requested to submit additional documents, the above-mentioned date of receipt will be different. You will then get informed by E-Mail from us.
Due to the very high volume of enrolments and the consequences of the IT attack on the TU Berlin, there will be longer processing times. We kindly ask you to refrain from individual enquiries regarding the processing status in order not to additionally prolong the processing time.
There are still free study places!
A TU lottery system will take place for the first degree semester in some degree programs. More information can be found on the following website.
Enrollments are processed according to the date of receipt.
Currently, we have processed all complete enrollments to a consecutive MASTER'S program with the receipt date of 05.10.2021.
The date of receipt is the date when all documents have been completely uploaded AND the semester fee has been tranferred to the bank account of TU Berlin.
We kindly ask you to refrain from further inquiries regarding your enrollment if you have uploaded all required documents after the above mentioned date of receipt. Depending on the volume of applications, it may take several days to process all applications for a given date of receipt. If you have been requested to submit additional documents, the above-mentioned date of receipt will be different.
Status of application for a master's program here.
Status of application for a bachelor's program national (prospective students with a German higher education entrance qualification) here.
Status of application for a bachelor's program international (prospective students with an international higher education entrance qualification) here.
Once you received an admission for a program at TU Berlin, we will give you access to your personal TUB account (tuPORT) for the enrollment. There you upload all required documents for enrollment. Please note that you have to upload all required documents and transferre the semester fee until the enrollment deadline. It will take some time to process the documents, so documents may be rejected after the deadline. Therefore, you are not fully enrolled by the deadline, but when all documents have been reviewed and approved. Therefore, please check your tuPORT for changes daily until you are successfully enrolled.
If all documents in the corresponding degree program have been fulfilled in the "Enrollment and Re-enrollment" app, you can download in tuPORT a certificate of enrollment. Please note that you have to set the filters first. You can find out how to do this here.
To mitigate the impact of the Covid-19 pandemic on your studies, the Berlin House of Representatives has decided that standard periods of study will be extended by one semester for all students enrolled for summer semester 2020 and who did not take a semester’s leave.
A document with details of your new standard period of study is available for you now in tuPORT. You can present this together with your current enrollment certificate if required to provide proof to official offices that your standard period of study has not yet expired.
You can find this document in the application “Notices and Certificates”. To access the document, select summer semester 2020 or winter semester 2020/21.
This regulation is continued for summer semester 2021 as well. You will be able to download the documents shortly.
You can find a video tutorial about downloading documents in tuPORT here.
Due to the current situation, the deadline for applying for part-time study in winter semester 2020/21 has been extended. The deadline is now 30.11.2020.
You can find further information about applying here.
Please send your Application for Recognition of Previously Obtained Credits (Part A) together with all necessary documents in electronic form (by email) to the relevant examination board. The board will then make its decision and communicate this to you digitally. You can then upload this via tuPORT. If the document is not stamped by the examination board, please also upload the letter (email) from the examination board.
You can find further information regarding the recognition of credits here.
We regret that due to the current situation it is not possible to register as a visiting student as normal. If you would like to take part in a course as a visiting student in winter semester 2021, please complete the application for visiting students here. and send this by email to the instructor of the class you wish to attend requesting their agreement. Once you have obtained agreement, you should send this together with your application to the dean’s office of the relevant faculty for their approval. You can find contact details here. Then contact your instructor again by email with the dean’s approval so you can be officially admitted to the (online) course. Please ask your instructor or the Examination Office if you are interested in obtaining credit points and taking exams.
For adjunct audiences it is not necessary to register as a visiting student.
If you would like to attend classes as a guest auditor, please complete the application for guest auditors and send this by email to the instructor of the class you wish to attend requesting their agreement. Once you have obtained agreement, you should send this together with your application to the dean’s office of the relevant faculty for their approval. You can find contact details below. Then contact your instructor again by email with the dean’s approval so you can be officially admitted to the (online) course. You are not currently required to provide proof of payment of the fee for guest auditors.
Please note that guest auditors do not have student status and are not permitted to take exams.
You can find details regarding current goodwill arrangements for students who, due to circumstances beyond their control, were unable to provide proof of successful completion of their bachelor’s degree by the end of summer semester 2021 here.
You can obtain officially certified copies of documents issued by TU Berlin from the Office of Student Affairs. Transcripts and degree certificates from TU Berlin can be submitted for certification to the Examination Office. Please send the original documents, application for certification, as well as proof of payment by post or email to the relevant exam team.
You can find an overview of updated past selection cut-off criteria here.
Due to current circumstances, face-to-face office hours are canceled until further notice. However, we are still available to help you.
Please refer to our website for general information relating to applications, admission, enrollment and other administrative aspects.
If you have a question relating to your personal situation which is not covered by our website, please write us via our contact form. We will get back to you as soon as possible. You can also contact us by telephone.