Strategic Controlling

Quality Dialog

Objective and content

Quality dialogs combine quality assurance measures at degree program level (teaching conference and degree program evaluation) with steering measures at management level. In order to jointly analyze and improve the quality of teaching and learning, the vice president for education (VP) holds a two-hour discussion, the quality dialog every two years with both the management and students of each faculty and the central institute.

In addition to following up on agreed quality agreements and reviewing the implementation of all quality assurance processes, the dialog also regularly addresses the following:

  • Suitability and relevance of the degree programs
  • Planning and development of new degree programs
  • Admission figures
  • Allocation of funds (external and internal)
  • Academic reform measures
  • Results of course evaluations including teaching quality conversations
  • Results of teaching conferences
  • Resolutions regarding internal accreditation of degree programs

The resolutions of the Internal Accreditation Committee on internal program accreditations (=degree program evaluation) as well as the aggregated assessment of all programs of a year during the teaching conferences contribute in advance to identifying overarching strategic issues at the faculty or central institute level.


First, Strategic Controlling compiles strategic topics at University level related to the target system in the form of guidelines. These guidelines are compiled on the basis of an evaluation of the results from the faculty’s quality assurance process for a degree program (= teaching conferencedegree program evaluation) for a period of two years.

The faculty makes additions to these guidelines prior to the VP’s discussion with management. Together with a selection of aggregated data at faculty level and the minutes from the VP’s discussion with students, these guidelines provide the foundation for the quality dialog. During the quality dialog, the systematic starting points from the quality target system at TU level are also discussed. The compiled data are used as the foundation for a discussion with students from the respective faculty or central institute, held about two weeks beforehand in order to collect their views on studying and teaching.

Individual steps:

  1. Discussion between students from the faculty and vice president for education approximately two weeks before the VP’s meeting with management
  2. Preparation of the anonymized and approved record of the student discussion
  3. Preparation of the documents (completed guidelines with record of student meetings, TU Berlin and faculty data, teaching conference results, evaluation report, and if applicable, accreditation resolutions and evaluation plan)
  4. Documents sent to vice president for education and the respective faculty/central institute head approx. 3-4 days before VP’s meeting with management
  5. VP meets with management
  6. Creation of comprehensive study & teaching report
  7. Approval of the comprehensive report by the head of the faculty/central institute
  8. Comprehensive report archived by both faculty and VP The quality dialog is conducted every two years. The comprehensive report is needed again at the latest when preparing for the next quality dialog, if necessary with follow-ups on quality agreements.


If necessary, one or more quality agreements are made which aim to improve quality at degree program level.


Anja Zschieschang

quality management system and system accreditation

+49 30 314-28272


Room H 2500B

Benjamin Wille

quality management system and system accreditation

+49 30 314-28270


Room H 2500C